Privacy Policy.
How Future Proof collects, uses, and protects data — with extra protections for children’s data.
This policy explains what we collect, why, and the choices you have. We design for data minimisation: we collect what the product needs to teach effectively, and nothing for advertising.
What we collect
- Account information (name, email or phone, role, organisation).
- Learning activity (responses, confidence ratings, progress) used to power the adaptive engine.
- Technical data (device, log, and usage data) for security and reliability.
How we use it
- To diagnose, schedule, teach, and report — the core learning functions.
- To secure the service and prevent abuse.
- We do not sell data, show ads, or use learner data to train third-party models.
Children’s data
For education deployments we process children’s data under verifiable parental or institutional consent, aligned with India’s DPDP Act and GDPR provisions for minors. Guardians can view, export, or request deletion at any time.
Creating an account in the app
When you sign up yourself in the Future Proof™ app, we collect:
- Your name and email address. If you use Sign in with Apple, Apple gives us your email address, or a private relay address if you choose to hide yours.
- Your date of birth, when the app asks for it, to know whether a parent or guardian must agree first (see Learners under 18).
- The 6-digit code we email you. We keep only a scrambled copy, so we can check the code you type.
- Your internet (IP) address and how many tries you make, to stop misuse such as too many codes or accounts.
Your profile photo
- Why we ask for it. When you sign up, the app asks you to take a photo of your face. We keep it to check that it is really you, for example when you take a test or receive a certificate.
- How it is taken. With your phone’s front camera, after the app tells you how the photo is used.
- Who can see it. Only Future Proof. We do not sell it, share it with other companies, use it for advertising, or use it to train AI models.
- How long we keep it. For as long as you have an account. You cannot change or remove it yourself, because it is how we know it is you. If it needs to change, write to [email protected].
- When it is deleted. When you delete your account, your photo is deleted too.
Face ID and fingerprint sign-in
If you turn on face or fingerprint sign-in, your phone does the check. Your face and fingerprint never leave your phone, and Future Proof never receives them. The app only keeps a secure sign-in key on your phone, locked by Face ID or your fingerprint. If you sign out or remove the app, the key is removed.
Deleting your account
To delete your Future Proof™ account (the Future Proof app on the App Store and Google Play):
- In the app: go to Me → Delete my account. We email you a code first. When you confirm, your account is deleted at once.
- Without the app: email [email protected] from the email address of your account, with the subject “Delete my account”. We confirm by email and delete the account within 30 days.
What is deleted: your account, your name and email address, your profile photo, and the learning data the app keeps about you (progress, answers, practice and quiz results). What is kept: for learners under 18, the record of a parent’s consent and its withdrawal, for as long as the law requires us to show it; and records we must keep by law. Purchases made through the App Store or Google Play stay in your Apple or Google account.
Learners under 18 and their parents
- We ask your date of birth when you sign up. If you are under 18, a parent or legal guardian must agree before we make your account.
- Before your parent agrees, we keep only what we need to ask them: your name, email address and date of birth, and your parent’s name and email address. We do not make an account, and the app does not take a photo.
- We email your parent a link. On that page they confirm that they are your parent or legal guardian and that they are 18 or older, agree to these terms, and type their name.
- What we keep as proof of their consent: the parent’s name and email address, what they confirmed, the date and time, their internet (IP) address and browser, and the version of this policy. We keep this for as long as your account exists, and afterwards for as long as the law requires us to show that consent was given.
- If your parent does not agree, or does not answer within the number of days shown in the app (7 days now), we delete your name, email address, date of birth and your parent’s details from the request. Only the outcome remains.
- A parent can withdraw consent at any time with the link in the confirmation email we send them. You will no longer be able to sign in, and we delete your account and your data, except the record of the consent and its withdrawal.
- We do not track learners under 18 for advertising and do not show them targeted advertising.
Data residency & retention
Data is hosted in the region you choose (EU, India, or US) and retained only as long as your organisation’s agreement requires. You can export or delete your data on request.
Your rights
Access, correction, export, and deletion. Contact [email protected] to exercise them.
Questions about your data?
Our team is happy to walk your security and legal reviewers through the details.